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Month: August 2017

5 The New Customer Path

First there was AIDA- Awareness, Interest, Desire, Action (from Advertising and Sales Pioneer E. St. Elmo Lewis) Then this transformed to the 4A's- Awareness, Attitude, Act and Act Again (from Derek Rucker of the Kellogg School of Management)... Now, there are the 5A's: Awareness, Appeal, Ask, Act and Advocate (from Marketing 4.0 by Philip Kotler)... Marga Bellosillo https://vimeo.com/428467334 Gab Cabangon https://youtu.be/kBdkji9fImE