Surely you have experienced it- interacting with a pre-recorded but interactive voice message (while calling the bank or your telco) or a digital chat response while on a messaging app.
Why is chat and artificial intelligence increasing in importance to the point of being mandatory rather than optional.
One of the major reasons is this: Humans want answers quickly, all the time. They dont care if its 3 am in your part of the world or even if it is a holiday. If your office is closed and does not respond, then you lose.
Below is an example of a viber chatbot for Max’s restaurant…
Here is a Facebook Chatbot for Max’s
Megamobile, created these chatbots that can bring home the bacon (or the chicken)… as can be seen by the fulfilled order below…
The following images are from an infographic by Oracle…
More info about Chatbots and how they are useful:
Chatbot vs Mobile Apps
7 Advantages of Chatbots vs Mobile Apps (can replace apps in certain cases)
Chatbots in retail in 2019 (H&M, Macy’s Sephora, Tommy Hilfilger)
https://chatbotslife.com/how-chatbots-are-transorming-retail-in-2019-d98ac2f13b73
Case examples in food and groceries (Subway, The Cheesecake Factory, and FreshDirect grocery, Pizza Hut, Dominos, Taco Bell, Wingstop)
Chatbots for non-profit (Case Studies from Chatfuel, a chatbot provider)
https://blog.chatfuel.com/9-reasons-your-nonprofit-needs-a-chatbot/
Chatbots vs. Landing Pages (from Chatfuel)
https://blog.chatfuel.com/chatbots-vs-landing-pages/
Case study of Sales through Chabot for Baby brand
https://blog.chatfuel.com/decen-generates-80-of-total-sales-from-messenger-bot/
Case Study of Sales through Chatbot for beauty brand (Taiwan) from Chatfuel, a chatbot provider)
https://blog.chatfuel.com/cosmetic-startup-sells-250-000-per-month-with-chatfuel-bot/
Case Study of Sales through Chatbot E-commerce retailer, Argomall (Philippines) from Chatfuel, a chatbot provider)
https://blog.chatfuel.com/ecommerce-retailer-boosts-messenger-sales-10-with-chatfuel-bot/
Case Study of Sales through Chatbot E-commerce entrepreneur, Photoboothl (Germany) from Chatfuel, a chatbot provider)
Case Study of Sales through Chatbot E-commerce entrepreneur, Photoboothl (Germany) from Chatfuel, a chatbot provider)
https://blog.chatfuel.com/university-generates-3-1-million-with-1-day-chatfuel-campaign/
Experience Chatbots
Pricing of Bots
DIY Do It Yourself: Be a Bot Maker
Chatbot Developers in the Philippines
https://botmakers.net/chatbot-developers/in/philippines
Leading developer
Chatfuel pricing (There is a free version)