Oliver Apollo Osias, MBA v97 COSLA video 3 min https://youtu.be/m6riOyYeVYIVideo can’t be loaded because JavaScript is disabled: Driving Growth Chapter 12 Oliver Osias COSLA Report v97Q (https://youtu.be/m6riOyYeVYI) Marivic Lim, MBAv96 COSLA Video, 3 min https://youtu.be/g9EpBkNouVwVideo can’t be loaded because JavaScript is disabled: Ch 13 Vickie Lim (https://youtu.be/g9EpBkNouVw) Post Views: 616 Post navigation 14 Designing and Managing Services 11 Competitive Dynamics